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Author: Association of Specialized & Cooperative
Number of Pages: 400 pages
Published Date: 01 Oct 1986
Publisher: American Library Association
Publication Country: United States
Language: English
ISBN: 9780838969205
Download Link: Click Here
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" Position your organisation's culture to attain new heights Above the Line: How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results offers all leaders a handbook for leveraging an organisation's culture to engage staff, increase customer satisfaction and streamline business performance. A groundbreaking work, this book reveals what it takes to achieve optimum results from your organisational culture without employing the use of external consultants. This organic, in-house approach to company culture transformation saves both time and money. Step-by-step, author Michael Henderson illustrates how to create a culture in which employees and leaders delight those outside the company?customers, shareholder, employees' families, The State Library Agencies : A Survey Project Report 1985 free pdf suppliers and the board of directors?and anyone else who may benefit from an association with the organisation. The book's proven models and ideas have been tried and tested with a broad range of of high-profile international companies. Expert author, Michael Henderson, a.k.a.
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